Frequently Asked Questions
Everything you need to know about shopping with India's premier fragrance destination.
Are the perfumes sold on your website 100% authentic?
Yes, we guarantee that every fragrance sold on Perfume Network India is 100% authentic and sourced directly from authorized distributors or the original brands.
What are the shipping charges for orders within India?
We offer free standard shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, a nominal convenience fee may apply based on your location.
How long will it take for my order to arrive?
Orders are typically processed within 24-48 hours. Depending on your city, delivery usually takes 3 to 7 business days. You will receive a tracking link via email once your order is dispatched.
What is your return and exchange policy?
Due to the hygiene and personal care nature of fragrances, we only accept returns or exchanges if the product is received damaged, leaked, or if the wrong item was delivered. Please notify us within 48 hours of delivery with photographic proof.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery services to most pin codes across India. You can verify the availability of COD for your specific location at the checkout page.
How should I store my perfume to ensure it lasts longer?
To preserve the scent profile, store your perfumes in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms or near heat sources.